Support coordination
Someone in your corner to help you understand your plan, find the right providers and get the most from your funding.
What we can help with
Understanding your plan
We explain what your plan covers, in plain language.
Finding providers
We research and connect you with providers who suit your needs.
Service agreements
We help you set up and understand agreements and bookings.
Budget check-ins
We keep an eye on spending so your funding lasts the plan.
Plan reviews
We gather reports and help you prepare for your next review.
When things change
We help you respond to a crisis or a change in your needs.
How it works
Support coordination is funded from the Capacity building: Support coordination part of your NDIS plan. If it isn’t in your plan yet, we can tell you how to ask for it at your next review.
- Works alongside any other providers you choose
- Close links with NDIS health professionals
- Clear notes on everything we do
- Help available in your language
Every plan is different. We’ll talk through your goals, check your NDIS plan and explain the costs before anything starts.
Common questions
Do I have to use Horizon Care for my other supports?
No. Your support coordinator will help you choose the providers that are best for you.
What if support coordination isn’t in my plan?
You can ask for it at your plan review. We can help you explain why you need it.
How often will I hear from my coordinator?
As often as you need. We’ll agree a check-in schedule that works for you.
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Ready to talk?
No pressure, no jargon. Just a friendly chat about what you need.